Our goal is to deliver all orders within the estimated lead time provided at checkout, which is typically 2-3 business days. Please keep in mind that lead times are in business days and do not include weekends or holidays. We will send you tracking details or information about the expected delivery date of your order via email as soon as it has been processed. If the items you ordered are out of stock or are special order items that are being imported for you, we will communicate with you about the expected lead time and provide an estimated delivery date once your order has been dispatched from our warehouse or our supplier. Please note that we can only give an estimated delivery date and cannot guarantee an exact arrival date.
Can I return unused or unwanted items?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns within 30 days of delivery of our own materials correctly supplied are subject a handling charge of 25% plus any repatriation carriage charges
Returns within 30 days of delivery of special-order items correctly supplied are subject to the supplier's terms and conditions, which may incur up to a 35% handling charge plus any repatriation carriage charges.
To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at fulham@europeanheritage.co.uk. Please note that returns will need to be returned to one of our physical locations.
If your return is accepted, instructions on how and where to send your package will be provided. Items sent back to us without first requesting a return will not be accepted.
Do you ship to Northen Ireland?
Yes, we do ship to Northern Ireland. Goods not intended for retail use do not need any further customs information.
If you intend to retail our products in Northern Ireland, you will need to go through to obtain your EORI number, allowing us to complete the necessary customs requirements for you.
You will first need to apply for a GB EORI number and convert this to an XI EORI number specifically for Northern Ireland. This can all be done through the government portal. https://www.gov.uk/eori/apply-for-eori
We will need your XI EORI number before we despatch your order.
Can I collect my order from one of your showrooms?
If your order is for an in-stock item, you can choose to have it collected from one of our showrooms at checkout. If your order is for a special order item, it can be delivered directly to you or to one of our showrooms if you prefer to have us handle the receipt of the goods.
Payment & Security
What payment methods do you accept?
We welcome all major debit and credit cards, such as Visa, Mastercard, and American Express. You can find a comprehensive list at the bottom of our website. Additionally, we offer convenient payment options like Apple Pay, Google Pay, and Shop Pay for faster transactions during checkout.
I can see a pending transaction in my bank account, but no order?
For security reasons, it's essential that the billing address associated with your card matches the one provided at checkout. If there is a discrepancy between the billing address on your card and the one you entered, your transaction may not be authorised and the payment will fail.
In such cases, your bank may hold the funds as a 'pending transaction', but some may show them as a regular transaction. How long the transactions are held for depends on your bank. Typically these transactions are reversed within 24 hours, but may take up to 5 working days.
If you reattempt checkout with the correct billing details, you won't be charged again, but your transaction will be authorised and your order will processed.
How do you prevent fraudulent activities?
Our commitment to preventing fraud and ensuring the safety of our business and customers leads us to employ an extra layer of security for online credit and debit card transactions. All successfully authorised payments undergo authentication using 3D Secure. It's important to note that your credit card number is neither stored nor accessible during or after the processing of your order, enhancing the security of your transactions.
Product Description
Ditra Heat Duo Peel and Stick
Transform Your Heating System with Ditra Heat Duo Peel and Stick
Introducing the Ditra Heat Duo Peel and Stick from Schlüter®, a cutting-edge solution designed to enhance your underfloor heating system. This advanced polypropylene membrane features a unique cut-back stud structure and a 2 mm anchoring fleece covered in pressure-sensitive adhesive. Ideal for both floor and wall heating applications, Ditra Heat Duo Peel and Stick offers a comprehensive solution for creating a comfortable and efficient heating system.
Product Overview
Ditra Heat Duo Peel and Stick is engineered to provide multiple benefits in one product. The membrane serves as a universal substrate for tile coverings and incorporates essential functions:
Bonded waterproofing
Uncoupling
Crack bridging
Vapour pressure equalisation
The 2 mm fleece with pressure-sensitive adhesive not only facilitates easy installation but also enhances the overall performance of your heating system. This membrane is designed to work seamlessly with Schlüter® heating cables, ensuring a reliable and efficient heating solution for any space.
Key Features and Benefits
Enhanced Thermal Performance
Ditra Heat Duo Peel and Stick features a special thermal barrier fleece that improves heating efficiency. This fleece reduces the time needed to warm up floor and wall coverings, offering quicker heat response and enhanced comfort. The advanced design ensures that your heating system operates efficiently, providing consistent warmth throughout your space.
Easy Installation with Peel and Stick Technology
One of the standout features of Ditra Heat Duo Peel and Stick is its user-friendly peel and stick installation method. The pressure-sensitive adhesive on the underside of the membrane allows for quick and hassle-free application. This technology simplifies the installation process, making it accessible for both DIY enthusiasts and professional installers.
Versatile Underfloor Heating Solution
Ditra Heat Duo Peel and Stick is a versatile product suitable for various heating applications. It can be used for both floor and wall heating, adapting to different room configurations and heating needs. Whether you are renovating an existing space or installing a new system, this membrane provides a reliable and efficient solution for maintaining a comfortable environment.
Sound Reduction and Efficiency
The thermal barrier fleece not only improves heating performance but also helps to reduce impact sound. This feature is particularly beneficial in spaces where noise reduction is important. The improved sound insulation contributes to a quieter and more pleasant living environment, enhancing the overall experience of your underfloor heating system.
Installation Demonstration
See how easy it is to install Ditra Heat Duo Peel and Stick with our informative video guides. These videos demonstrate the straightforward installation process and highlight the benefits of using this advanced membrane:
Introduction to Ditra Heat Duo Peel and Stick:
Full Installation Video:
Why Choose Ditra Heat Duo Peel and Stick?
Innovative Peel and Stick Technology
Ditra Heat Duo Peel and Stick offers a simple and efficient installation process with its pressure-sensitive adhesive backing. This feature reduces installation time and effort, making it a practical choice for various projects.
Enhanced Thermal and Acoustic Performance
The thermal barrier fleece improves heat distribution and reduces sound impact, contributing to a more comfortable and quieter environment. This dual benefit enhances the overall effectiveness of your underfloor heating system.
Versatility and Adaptability
Suitable for both floor and wall applications, Ditra Heat Duo Peel and Stick adapts to various heating needs and room layouts. Its versatility makes it an excellent choice for both residential and commercial spaces.
Reliable and Efficient Heating
Designed to work seamlessly with Schlüter® heating cables, this membrane ensures a dependable and efficient heating solution. The advanced features provide a consistent and effective heating experience throughout your space.
FAQs: Schluter Ditra Heat Duo Peel and Stick Polypropylene Membrane
What do I need for underfloor heating and what tiles can I lay over the heated flooring?
Underfloor heating systems typically consist of a series of electrical or water-based heating elements that are installed in the subfloor before the flooring material is laid. The specific installation requirements will depend on the type of underfloor heating system you choose and the size and layout of your space. It is generally recommended to use a self-levelling compound to create a smooth, even surface for the flooring tiles. In terms of tiles, most types of floor-grade tiles can be used over underfloor heating systems, including porcelain, ceramic, and natural stone.
How much self levelling compound do I need?
To determine the amount of self-levelling compound needed, multiply the area being covered in square meters by the desired depth in millimetres and then by 1.4, as self-levelling compound is typically used at a rate of 1.4 kilograms per square meter per millimetre of depth.
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