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We welcome all major debit and credit cards, such as Visa, Mastercard, and American Express. You can find a comprehensive list at the bottom of our website. Additionally, we offer convenient payment options like Apple Pay, Google Pay, and Shop Pay for faster transactions during checkout.
For security reasons, it's essential that the billing address associated with your card matches the one provided at checkout. If there is a discrepancy between the billing address on your card and the one you entered, your transaction may not be authorised and the payment will fail.
In such cases, your bank may hold the funds as a 'pending transaction', but some may show them as a regular transaction. How long the transactions are held for depends on your bank. Typically these transactions are reversed within 24 hours, but may take up to 5 working days.
If you reattempt checkout with the correct billing details, you won't be charged again, but your transaction will be authorised and your order will processed.
Our commitment to preventing fraud and ensuring the safety of our business and customers leads us to employ an extra layer of security for online credit and debit card transactions. All successfully authorised payments undergo authentication using 3D Secure. It's important to note that your credit card number is neither stored nor accessible during or after the processing of your order, enhancing the security of your transactions.
At European Heritage Ltd, we offer a range of expertly crafted step solutions to elevate the safety, functionality, and aesthetic of your spaces. Whether you prefer full bullnose, half bullnose, or mitred steps, our products are designed to meet your specific needs. All our steps can be customised with grooves or grip inserts, ensuring both style and safety in any environment. We work closely with you to confirm all specifications, guaranteeing a perfect fit and finish.
This step option includes double reinforcement for added durability and kick protection, making it ideal for high-traffic areas. The reinforced lip also allows for the integration of LED lighting channels, adding a sophisticated touch to your steps. Suitable for any porcelain tile or natural stone, this step is perfect for those who value both functionality and style. As with all our products, we ensure that every specification is met to your satisfaction.
All our steps can be customised with additional grooves or grip inserts for enhanced safety. Choose from up to four grooves, which can be left unfilled or fitted with steel, brass, or GRP grip inserts. This customisation ensures your steps not only look stunning but also provide extra grip, making them safer for daily use. Our fabrication services are available for both our supplied tiles and your own materials, offering complete flexibility in your design process.
